Returns & Refunds
Made-to-order artwork
Each print is made for your order. Walleria.Store does not accept change-of-mind returns, including a change in preference or selecting the wrong size or frame.
Damaged, defective, or incorrect prints
If your print arrives damaged, defective, or different from what you ordered, email hello@walleria.store promptly. Include your order number, a description of the issue, and clear photos of the print and packaging. Keep the packaging until we have reviewed your request.
Resolving your request
We review eligible issues with our fulfillment partner and will explain the available resolution, which may include a replacement or refund where appropriate. Do not return an item or send it to a production facility unless we give you return instructions.
Your rights
This policy does not limit any rights that apply to defective or incorrectly supplied goods under applicable law.